Privacy Policy

Effective: 10 September 2026

North Klar & Co. respects your privacy. This policy explains how we collect, use, store and disclose personal information when you visit northklar.com.au, contact us or engage with our services.

What we collect

We may collect information you provide directly, including your:

• name
• organisation
• role or title
• work email address
• enquiry details
• correspondence with us

When you use our website, we may also collect technical information such as your IP address, browser and device information, pages visited, referring website, cookie preferences and general website-usage data.

We do not intentionally request sensitive information through our website. Please avoid including sensitive or confidential information in the contact form unless it is necessary.

How we collect information

We collect personal information when you:

• submit our contact form
• email or communicate with us
• engage North Klar & Co.
• interact with our website

Squarespace and its website tools automatically collect some technical information.

How we use information

We may use personal information to:

• respond to enquiries
• understand your organisation’s needs
• assess whether our services are suitable
• provide and administer advisory services
• manage business relationships and correspondence
• operate, secure and improve our website
• meet legal, regulatory and professional obligations

Cookies and website analytics

Our website uses essential cookies required for it to operate. With your permission, it may also use non-essential cookies and analytics to help us understand how visitors use the site.

You can accept or manage non-essential cookies through the cookie controls displayed on the website. You can change your preferences at any time by selecting Cookie Preferences.

Disclosure of information

We may disclose personal information to service providers that help us operate our business, including Squarespace and Google Workspace. We may also disclose information to professional advisers, contractors or other providers where access is reasonably necessary.

We may disclose information where required or authorised by law, or with your consent.

North Klar & Co. does not sell or rent personal information.

Overseas processing

Some service providers may store or process information outside Australia. The countries involved may vary depending on the provider’s systems and infrastructure.

We take reasonable steps to use reputable providers and protect personal information handled on our behalf.

Security and retention

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No online system is completely secure. We retain personal information only for as long as reasonably required for the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Access and correction

You may ask to access or correct personal information we hold about you. You may also ask us to delete information where appropriate.

We may need to verify your identity before responding. Some requests may be limited where law requires us to retain information or for legitimate business purposes.

Privacy complaints

If you have a privacy concern or complaint, please contact us using the details below. We will acknowledge your complaint and take reasonable steps to investigate and respond.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Third-party websites

Our website may contain links to third-party websites. North Klar & Co. is not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this policy when our practices, services or legal obligations change. We will publish the current version on this page with its effective date.

Contact

North Klar & Co.
Email: gabriel@northklar.com.au
Website: northklar.com.au